Your privacy matters to us. This Privacy Policy explains in plain terms exactly what personal information 777d11 collects, why we collect it, how it is stored and protected, and what rights you have over your own data.
Last updated: 01 January 2
026 | Applies to all 777d11 platform users
📋 Introduction and Scope
This Privacy Policy applies to all users of the 777d11 platform, including the website at 777d11.bio, any associated applications, and all services provided by 777d11 ("the Platform", "we", "us", "our"). By registering an account, making a deposit, or otherwise using the 777d11 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
777d11 is committed to handling your personal information with care, transparency, and respect. We collect only what we need to operate a safe, legal, and enjoyable gaming environment for players across Bangladesh. This policy is written in plain English and covers every stage of your relationship with 777d11 — from the moment you register through to account closure.
ℹ️Scope: This policy covers data collected via the 777d11.bio website, support communications (including email to [email protected]), and any in-platform activity including gaming, deposits, withdrawals, and promotional participation. It does not cover third-party websites or services that may be linked from our platform.
📦 What Data We Collect
777d11 collects personal data across several categories. Below is a summary of the types of information we gather and why.
🪪
Identity Data
Full name, date of birth, nationality, and government-issued ID details collected during account registration and KYC verification.
📬
Contact Data
Email address, phone number, and residential address used to communicate with you about your account, transactions, and promotions.
💳
Financial Data
Payment method details including bKash, Nagad, Rocket, and Upay account references. We do not store full payment credentials on our servers.
🖥️
Technical Data
IP address, browser type, device identifiers, operating system, session timestamps, and pages visited — collected automatically when you use the platform.
🎮
Gaming Data
Bet history, game preferences, wager amounts, win/loss records, bonus usage, and session duration — used for account management and responsible gaming monitoring.
💬
Communications Data
Records of support emails, chat transcripts, and feedback submitted to 777d11, retained to improve service quality and resolve disputes.
⚙️ How We Use Your Data
777d11 processes your personal data only for legitimate, clearly defined purposes. We do not sell your data to third parties, and we do not use it for purposes incompatible with those stated below.
1.1 — Account Management
We use your identity and contact data to create and maintain your 777d11 account, verify your identity as part of our Know Your Customer (KYC) obligations, communicate account updates, and enforce the platform's Terms & Conditions. This processing is necessary to fulfill our contractual obligation to you as a registered player.
1.2 — Transaction Processing
Financial data is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, to verify that payment methods belong to the registered account holder, and to comply with anti-money laundering (AML) requirements. We retain transaction records for a minimum of five years as required by standard financial compliance practice.
1.3 — Fraud Prevention and Security
Technical data including IP addresses and device fingerprints is analysed to detect and prevent fraudulent activity, duplicate account creation, bonus abuse, and unauthorised access attempts. This processing is in our legitimate interest and is essential to protect all players on the platform.
1.4 — Responsible Gaming Monitoring
Gaming data is monitored to identify behavioural patterns that may indicate problem gambling. Where such patterns are detected, 777d11 may proactively contact the player to offer responsible gaming resources, or in serious cases, apply temporary account restrictions. This processing is conducted in the player's best interest and in line with our responsible gaming obligations.
1.5 — Marketing Communications
With your explicit consent at registration, 777d11 may use your contact data to send promotional emails and notifications about bonuses, new games, and seasonal offers (for example, Eid promotions, BPL cricket specials, or Pohela Boishakh offers). You may withdraw this consent at any time by contacting [email protected]. Withdrawing marketing consent does not affect the lawfulness of any prior processing.
1.6 — Platform Improvement
Aggregated and anonymised technical and gaming data is used to analyse platform performance, identify popular games and features, and guide development decisions. This data is processed in a form that cannot be used to identify individual players.
🤝 Data Sharing and Disclosure
777d11 does not sell, rent, or trade your personal data. We may share your data with the following categories of third parties only where strictly necessary and in compliance with applicable data protection principles:
2.1 — Payment Processors
We share the minimum necessary financial data with payment service providers — including bKash, Nagad, Rocket, and Upay — to facilitate deposits and withdrawals. These providers operate under their own privacy policies and are contractually obligated to process your data only for the purpose of completing the transaction.
2.2 — Game Providers
Game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited session data (such as a pseudonymised player token) necessary to load and operate games. Game providers do not receive your name, contact details, or financial information.
2.3 — Legal and Regulatory Disclosure
777d11 may disclose personal data to law enforcement authorities, regulatory bodies, or courts where required to do so by applicable law, a valid legal order, or to protect the rights, property, or safety of 777d11, its players, or the public. We will notify you of any such disclosure unless prohibited from doing so by law.
2.4 — Service Providers
We engage trusted third-party service providers to support platform operations — for example, cloud hosting, data analytics, customer support software, and email delivery. These providers act as data processors on our behalf and are bound by strict data processing agreements limiting their use of your data to the specific service they provide.
⚠️No data sales: Under no circumstances does 777d11 sell, lease, or otherwise commercially transfer your personal data to unaffiliated third parties for their own marketing or commercial purposes.
🍪 Cookies and Tracking Technologies
777d11 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how the site is used. The table below summarises the categories of cookies we use.
Remembers language preferences and display settings
1 year
Analytics
Measures page visits, session duration, and feature usage (anonymised)
90 days
Security
Detects fraudulent sessions, bot activity, and duplicate login attempts
Session
You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will prevent core platform features — including login and deposits — from functioning correctly.
🗄️ Data Retention
777d11 retains your personal data for as long as your account remains active and for a defined period following account closure, in accordance with the following principles:
3.1 — Active Accounts
All categories of personal data collected during registration and platform use are retained for the duration of your active account relationship with 777d11. Data is reviewed periodically and deleted or anonymised when it is no longer required for the purpose for which it was collected.
3.2 — Closed Accounts
Following account closure — whether initiated by you or by 777d11 — your identity, financial, and gaming records are retained for a minimum of five (5) years. This retention period is necessary to comply with AML obligations, resolve post-closure disputes, and fulfil regulatory record-keeping requirements.
3.3 — Self-Excluded Accounts
Where a player has requested self-exclusion, their data is retained in a restricted state for the duration of the exclusion period. This data is not used for marketing during this period. After permanent self-exclusion, data is retained only to prevent future re-registration and to comply with legal obligations.
✅ Your Privacy Rights
As a user of the 777d11 platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Rights Request".
4.1 — Right of Access
You have the right to request a copy of the personal data 777d11 holds about you. We will respond to verified access requests within 30 days of receipt.
4.2 — Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic contact details directly through your account settings, or contact support for changes requiring document verification.
4.3 — Right to Erasure
You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where it has been processed unlawfully. This right is subject to our legal obligations to retain certain data as described in the Data Retention section above.
4.4 — Right to Object to Marketing
You may withdraw consent to receiving marketing communications from 777d11 at any time, without affecting the lawfulness of prior processing. To opt out, send an email to [email protected] with the subject line "Unsubscribe".
📧To exercise any privacy right, contact us at [email protected]. Please include your registered username and a clear description of your request. We respond to all privacy requests within 30 days Bangladesh Standard Time (BST, UTC+6).
🛡️ Data Security
777d11 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, alteration, or disclosure:
5.1 — Encryption
All data transmitted between your device and the 777d11 platform is protected using 256-bit SSL (Secure Sockets Layer) encryption. Data stored on our servers is encrypted at rest using industry-standard protocols.
5.2 — Access Controls
Access to your personal data within 777d11's internal systems is restricted on a strict need-to-know basis. Staff who handle personal data are subject to confidentiality obligations and receive regular data protection training.
5.3 — Incident Response
In the event of a data security incident that affects your personal data, 777d11 will notify affected players promptly and take immediate steps to contain and remediate the breach. We maintain a documented incident response procedure reviewed annually.
🔑Your responsibility: 777d11 secures our systems, but you are also responsible for keeping your account credentials safe. Do not share your username or password with anyone. If you suspect unauthorised access to your account, contact [email protected] immediately.
🔄 Changes to This Policy
777d11 reserves the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via email. Continued use of the 777d11 platform following any update constitutes acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or complaints about this Privacy Policy or the way 777d11 handles your personal data, please contact our support team. We are committed to resolving all privacy-related queries fairly and promptly.
Your Data Is Safe With Us 🛡️
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